Blazing new Trails
Global Real Estate is undergoing a great transformation – into a global unit and an important strategic partner for Bosch. It is also changing the way we work together. Why is it necessary? And how does it affect our work routines at GR? We read about five colleagues and their stories here.
Anytime Tracy Rosol checks her calendar, she often finds appointments from three different time zones. Despite living in the U.S., part of her job requires her to speak to colleagues from India, Germany, and Brazil – all on the same day. Her teams are scattered all over the globe. Tracy Rosol is an Operation Support Analyst, change agent, and coordinator for climate neutrality. What’s more, she is a member of the Global Board of Women at Bosch. “At first glance, my position may seem lonely,” she says. “But it’s not like that; I find it exciting!” Tracy enjoys being able to build up networks and act as a link between different areas.
Tracy Rosol works at the Bosch site in Farmington Hills near Detroit, Michigan, where she is one of around 4,500 associates at Global Real Estate. What brings them all together? The optimal management of all Bosch Group properties. They analyze, plan, and manage the real estate and coordinate facility management activities throughout the entire life cycle of the properties. They also develop concepts for the appearance and functionality of Bosch real estate in the future. As the world and the business field become ever more dynamic and complex and people’s expectations of the ideal workplace continue to shift, these associates remain dedicated to their work.
What does the exchange with colleagues mean to you?
I meet interesting, intelligent, and friendly people. And I feel enriched by the multiethnic GR community. We deal with the same topics, and yet we approach them in very different ways.
How do you work together?
We are a real team. I enjoy and appreciate the openness of my colleagues and the support I receive. I can always rely on them. Together, we overcome difficulties and celebrate successes.
How do you embody cultural change?
I believe that I, like each and every one of us, have a big influence on the culture at GR. We have the opportunity to show trust and respect every day.
Did someone say cultural change?
Let’s look at the concept of New Work. Employees expect flexible working hours, meaningful tasks, and creative freedom; likewise, respectful interaction and an open feedback and error culture have become widespread. All of this requires new ways of working together on a daily basis, and it poses a huge challenge for every company – it is also a time of major transitions. Did someone say cultural change? Exactly: GR is right in the middle of it.
Cooperation across national borders and even continents is just one aspect of this. The change goes deeper. It is a fundamental shift in the ways in which we think, act, communicate, and work. Ideally, it should be based on agile values and methods in order to be able to react as flexibly as possible to disruptive market dynamics. There are two prerequisites for this: flat hierarchies and more freedom for associates to make their own decisions.
“This type of culture is a success factor for companies,” says Katrin Willenborg, an expert in culture and cooperation at GR.“ It is a culture of trust and respect in which people can speak openly and assume responsibility for things on their own.” This values-based culture enables associates to develop their potential and be innovative, while helping companies hold their own in today’s world. The essence of this world is described by a trendy acronym: VUCA, which stands for volatility, uncertainty, complexity, and ambiguity.
What are your experiences with international cooperation?
It helps to be aware of cultural nuances. But the nice thing is, we all share the same Bosch values and the goal of ‘Invented for Life,’ regardless of where a given colleague comes from.
What opportunities do you see in the current transformation?
Changes, uncertainties, and challenges remind us how important it is to adapt and grow beyond our comfort zone. If we keep an open mind, we will not only follow change, but also lead it.
What is your vision for GR?
We are transforming our global real estate and facility services into a global powerhouse that is a key business partner paving the way for Bosch’s success.
GR is well positioned for a VUCA world, and Padmanabhan Kannan, general manager in Bengaluru, India, is convinced of this fact. “We have access to networks and expertise all over the world and are able to anticipate changes,” he says. “And last but not least, we harmonize hi-tech with hi-touch – by that I mean human experience and emotional intelligence.” Cooperating with people in different countries has also long been part of everyday life for Padmanabhan Kannan, whom everyone at GR just calls Paddy. “My experience has been that we all share the same Bosch values and the goal of ‘Invented for Life,’ regardless of where a given colleague comes from,” he says.
That sounds great, but it also makes one thing clear: A common corporate culture cannot follow a fixed template in an internationally diversified company with a wide range of competencies, tasks, and mindsets. The following insight is also helpful here: It is highly advisable to remain agile in times of change, while maintaining a focus on learning and continuous adaptation. The GR cultural compass, with its guiding values of communication, innovation, passion, and networking, provides orientation throughout the transformation process. It is particularly important to listen to each other and to want to learn from one another.:
Massimo Lambruschi has also had good experiences with this approach. He is a portfolio manager, in addition to coordinating the facility management for Italy and Greece and other activities. In these roles, he stays in regular contact with colleagues on the other side of the Ionian Sea. “It’s interesting to see how different the approach to planning and implementation can be,” says Massimo Lambruschi. He sees the exchange as an enrichment. “I always try to learn from others and to use my experiences wisely at the same time.”
How do you collaborate with colleagues in other countries?
I always approach them with an open mind. The cultural awareness in GR is high, so there are no language barriers. Of course, we are aided in great part by the means of communication we have
today.
What do you see as the advantages of the new cooperation?
New synergies become possible through the exchange with colleagues in other positions with different lived realities and knowledge bases. This is accompanied by a higher quality of work and
greater efficiency levels.
What does the current cultural change mean for you?
A modern vision for the company. Personally, I have the opportunity to expand my own activities in a wide-ranging context and can learn from new challenging experiences every day.
Using architecture to convey values
This openness is at the heart of the GR target culture – not only within Bosch and between people, but also externally and very tangibly in the form of buildings. The Bosch guiding values are decisive here as well. Tobias Siever, project manager in the Integrated Planning and Implementation team, explains it as follows: “We want to create inspiring spaces that feel like a second home – for visitors, customers, and suppliers as well,” he says. “We base the design for these spaces on the fundamental corporate principles.” Ideally, this means appealing architecture that conveys the values Bosch stands for, including sustainability, innovation, and social responsibility. When planning new sites, it becomes particularly clear how this can play out. For example, it is now standard practice to incorporate the surroundings and open up the location to the area it inhabits.
How are you experiencing this moment at GR?
It is an incredibly exciting and constructive time.
What is your role in the current transformation?
Among other things, I support IFM colleagues on the West Coast of the U.S. as a change agent. I excel at mediating between people and putting ideas into practice – both are essential for the success of GR. I am also a board member of the Global Board of Women at Bosch. We are a network for female associates worldwide.
How does this new type of cooperation help us move forward?
We are constantly breaking down barriers and building connections. In this manner, we create a culture of diversity and trust in which we all learn from each other’s strengths.
One cannot overestimate how social interaction is affected by the way in which spaces and infrastructure are designed. Architecture uses atmosphere to set the tone, directly affecting people’s mood by employing lines of sight, ceiling heights, and many other aspects. This also applies to corporate offices, labs, and production halls. It makes a difference whether you walk down long corridors past closed doors every day, or whether you meet colleagues in open, well-lit spaces. In this context, GR has a special role to play within the Bosch Group as a real estate partner.
What do you think has changed the most at GR?
We’ve become a strategic partner; we used to be the implementing force. We have master plans and cooperate more closely across functions, borders, and business divisions. Planning and
operations for Group properties are now under one roof.
How do you perceive the cultural change in your daily life?
The way I work is very different now. We develop and plan things on an equal footing, while constantly learning from each other. My network is expanding to all parts of the globe. I find it very enriching.
What advice would you give to people who are skeptical about change?
Try it out! Just do it. Keep an open mind and get involved, contribute and share your own experiences. There is nothing to be afraid of.
Global Real Estate is building the Home of Bosch
To put it in a nutshell: “We as the GR team are responsible for giving our 400,000 Bosch colleagues the opportunity to work together in a motivated, creative, and efficient way,” says Alexander Lenk, the president of Global Real Estate at Bosch. “We’re building the Home of Bosch. In this way, we offer them a reliable anchor and create the ideal conditions for all business sectors, from development to administration and production.” At the heart of the Home of Bosch concept are buildings that promote agile cooperation, connect people, and facilitate innovation. This is how we at GR are laying the foundations for cultural change throughout the world of Bosch.
Jobs worldwide at Bosch: https://www.bosch.com/careers/job-offers/